FAQ

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General

We decided to do a drive-thru festival this year to ensure the safety of our attendees, vendors, and volunteers. Festival goers will stay in their vehicles and be able to enjoy ice cream samples for the entirety of their time at the event. The event will be held in a large parking lot that cars can snake through in a single file lane. Vendors will be located in rows. As you drive by the vendor, you will have the option to stop by each participating vendor to pick up your pre-packaged sample for yourself and anyone else in your vehicle. We anticipate that picking up your samples and enjoying them in your car will take about an hour from start to finish. Once you near the end of the event, if you would like some space to sit and enjoy your ice cream treats, we recommend exploring some other areas in Balboa Park.

Yes! Please visit our website for information about volunteering at this year’s event. On our site you will also see a link to complete a form.

Due to COVID restrictions, all samples will be pre-packaged. Each sample will be about 1 oz. For reference, a scoop of ice cream from your favorite shop is about 4-5 oz.

Scoop San Diego is a 501(c)(3) non-profit organization. The funds raised through our events support underserved communities in San Diego. Monies raised this year will benefit Feeding San Diego. Please consider making a donation to us via our GoFundMe

Yes! We love dogs and some of our vendors will be handing out samples made especially for them!

We are excited to be partnering with Feeding San Diego for this year’s festival. 100% of the net proceeds from ticket sales will be donated to this important organization. On the day of the event Feeding San Diego will have a booth where they will be accepting food donations (more details about this on our website).

Please visit the contact page on our website or send an email to scoopsandiegofest@gmail.com

No re-entry allowed.

The first time slot is from 11 am-12 pm. The final time slot is from 5 pm-6pm.

Being that the event is in San Diego, chances are it will be quite nice! We expect it to be sunny and 70-75 degrees. So bring your appetite, sunglasses, and sunscreen!

This is a timed entry event. When you navigate to the link to buy your ticket, you will notice 7 one hour time slots that you can choose from (fewer time slots will be available if some sell out more quickly than others). Please plan to arrive at the start of your time slot. For example, if you purchase a ticket for 2-3pm, please arrive at 2 pm. Our goal is to make your experience as smooth as possible and prevent traffic jams, so please arrive at your designated time.

This year’s event will be located at Balboa Park in the Inspiration Point Parking lot at Park Blvd & Presidents Way next to the Veteran’s Museum.

Yes! You can find the most up-to-date information about the shops at this year’s festival on our website.

You most definitely can! By purchasing a ticket, you and the other guests in your vehicle can receive one sample each from each participating shop. Your ticket includes ice cream samples for up to 4 people. This means up to 4 people in your vehicle will EACH get a 1 oz sample from each vendor. You can have more than 4 people in your car, but each ticket is for 4 samples MAX per vendor. Feel free to share your samples with everyone in your car. This may be a lot of ice cream (which is an amazing problem to have) so we also recommend bringing a cooler in case you want to take some home to enjoy later. IMPORTANT: Please note that samples will be available until supplies last!

Tickets

No tickets will be sold on the day of the event. Please plan ahead and purchase your tickets before they sell out!

Nope! You will just present your printed ticket or e-ticket at our registration booth. After doing so you are free to drive through the festival to easily visit all of the shops.

Please visit our website for information. We will be updating this continuously. Also please consider signing up for our mailing list (also on our website).

The concept behind our drive-thru festival is similar to a drive-in movie experience, meaning you purchase one ticket for the vehicle. For example, if you are a family of 4, you only need to purchase ONE ticket. Once again, you can have more than 4 people in your car, but each ticket is for 4 samples MAX per vendor.

Please send an email to scoopsandiegofest@gmail.com with your full name so we can locate your ticket and send the confirmation email to you.

Yes, you can change the time slot you would like to attend. However please be aware that your preferred time slot may not be available if tickets have already sold out. Please refer to the email confirmation you received about your ticket purchase with details about this process, or email us at scoopsandiegofest@gmail.com for assistance.

We will accept refunds up until 48 hours before the event.

Tickets can be purchased at scoopsandiego.org or click here to buy your ticket

Travel and Parking

No parking is allowed in the event space. You will be allowed to drive within the space in a single file lane to receive your samples from the shops, but will need to exit the space once you have reached the end of the festival.

Since no parking is allowed in the event space, we recommend that you explore beautiful Balboa Park! Balboa Park has many free parking lots/spaces for you to park in and plenty of green spaces for you to even have an ice cream picnic (make sure you social distance of course to keep safe!). Once again, this is why we strongly recommend bringing some sort of cooler in case you want to enjoy your ice cream at a later time.

What’s At The Festival?

No water will be onsite for festival attendees. We ask that attendees bring their own water or other beverages with them to the event to enjoy in their vehicle.

When you check-in at our registration booth you will receive a menu that provides a list of flavors at each vendor (subject to change).  We strive to make this event inclusive for all ice cream lovers (both young and old!), but please be aware that some funkier flavors may be on the menu that do not appeal to all.

We care about the environment! Your ice cream and gelato samples will be packaged in compostable cups with lids. The spoons in the goodie bag you will get at registration are also compostable. We want to encourage you to take these home, wash them and compost them. We’ll also provide small trash bags in your goodie bag and there will be trash cans located throughout the event space for trash.

We will have volunteers walking around the event space that can answer your questions.

Before you enter the event space you are required to check-in at our registration booth. Once you check-in you will receive a map of the space that indicates the location of the vendors and the flavor options available at each vendor (please note that this information is subject to change). Each vehicle will receive a goodie bag that contains spoons, napkins, a bag for trash, and more.

Yes and Yes.

Yes. There will be a registered nurse on site at the festival and first aid supplies.

Some shops will be selling merch at their booths!

Yes it is possible that some of the ice cream and gelato samples will contain nuts. If you have a nut allergy, please note that all samples may contain nuts through processing and packaging. It is possible for samples to be contaminated with peanuts or other nuts.

Yes. There will be one accessible restroom available for everyone to use. There will be a separate area where you can park briefly to use the restroom. Our volunteers can help guide you to the proper area if needed.

Photos by A7D Creative Group
Website by The Collective